Frequently Asked Questions

Yes, both the church and the pavilion are handicap accessible and ADA compliant. Handicapped seating is available at all price levels.

At the Robinson Pavilion the handicapped seating area is located on the terrace nearest the parking lot, as well as access to the handicapped restrooms.

Please call our office at 315-685-7418 so that we can ensure the best accommodations for both seating and parking.

The safety of our musicians, concert goers, and staff is our number one priority. Therefore, in the event of inclament weather we will have to move a scheduled outdoor concert to a designated rain venue.

The concert will still start at the originally scheduled time. If you have already purchased tickets you are guarenteed a space in our rain venue.

Unfortunatley we cannot offer ticket refunds in the event a concert is moved to a rain venue.

There are two seating sections at Festival concerts: “A” and “B”.

The “A” section is our premium seating, consisting of the front 1/2 of each concert venue and the “B” section is located in the back 1/2 of the venues.

At the Robinson Pavilion “A” seating consists of the blue chairs located both in front of the pavilion and on the upper terrace, as well as any other chairs located throughout the Anyela’s property.

The Robinson Pavilion “B” seating is located anywhere on the lawn and you’ll need to bring your own lawn chairs or blanket to sit on.

Youth (18 & under) are admitted for FREE in “B” seating, but will need a ticket to enter. Comp tickets for youth can be ordered by calling our box office at 315-685-7418. All youth tickets will be held at will call. Youth who wish to sit in “A” seating will pay the “Student A” price. Note: there is a limit of 2 free youth tickets for each adult ticket purchased.

Parking is free at both locations.

First Presbyterian Church – limited parking in the church lot is available on a “first come, first served” basis. Additional parking is available along the streets of the village, as well as in the municipal parking lot downtown, just a five-minute stroll from the church. Parking is also free at or near the Skaneateles High School.

Robinson Pavilion – you will be directed where to park by Festival staff.

On Thursday and Friday nights the doors will open at 7:30pm unless noted otherwise. Saturdays the gates will open at 6:00pm for picnicking.

All Skaneateles Festival concerts begin promptly. Latecomers to the First Presbyterian Church should enter via the street side doors. Latecomers to indoor venues will be seated at an appropriate pause in the program. At the Robinson Pavilion, please enter courteously without disturbing other audience members.

Tickets are non-refundable. Call 24 hours prior to the performance to exchange tickets for another day. Unused tickets returned less than 24 hours before the performance may be acknowledged as a contribution to the Skaneateles Festival.

• For outdoor concerts at the Robinson Pavilion, check the weather forecast for evening temperatures and dress accordingly, as the breeze off the lake can get cool.
• “B” seating ticket holders should also bring a lawn chair or blanket to sit on.
• Note: there is no dress code – feel free to dress up or dress down.

Food and Drink at Robinson Pavilion
• Food: concert-goers are welcome to bring a picnic dinner to be enjoyed before & during the concerts. Limited snacks will be available for purchase from Anyela’s.

• Alcohol: Anyela’s offers on-site purchase of a variety of their wines, as well as specialty beers. Visit Anyela’s website to read about their wine selections.
Please note: outside alcohol is NOT allowed. It is prohibited by Anyela’s Vineyards operating license and the associated liability regulations of New York State.

Please Note: all picnic baskets & bags will be checked upon arrival.

KidsFest! events are interactive concerts for children of all ages. Children learn about music, composition, and being a musician while having fun and interacting with Festival musicians. These concerts are free for children; adults pay $5 at the door. Past performers include: Susan Reed, Time for Three, and Hilary Hahn.

Miscellaneous merchandise, including Skaneateles Festival T-shirts, hats, sweatshirts and fleece are available. Guest artist CDs are often available during the week they perform. Merchandise is available for purchase before each concert and during intermission.

We would love for you to take lots of photos before and after the concerts and tag us on social media! We ask that you be considerate during the concert by silencing your phones and being aware of how your photography may be affecting your neighbors’ experience; we want everyone to enjoy the music in the moment. Please do not use flash during the concert.

There are a variety of hotels, B&Bs, and rentals in and around Skaneateles, catering to every financial level. Please go to www.skaneateles.com for more information.

There are many ways to support the Skaneateles Festival, above and beyond basic concert attendance. There are opportunities for individual and corporate donors, program advertisers, and concert and artist sponsorships, all of which allow us to bring the finest musicians to the Festival. For more information on support opportunities, call 315-685-7418 and ask for Susan.