Know Before You Go

Concert Locations

Thursday Concerts are held at the West End Theater

Friday and Saturday:Concerts are held at the Robinson Pavilion at Anyela's Vineyards at 2433 West Lake Road, Skaneateles, NY Click here for a map of the Robinson Pavilion.
Please note: Anyela's Vineyards has a NO SMOKING policy and there are no pets allowed on the property with the exception of certified service dogs.
In the event of inclement weather, Friday and Saturday concerts will move to their respective rain location. That decision will be announced by 3pm the day of the concert via our website, Facebook, Instagram, voicemail and email (If you aren't on our email list, it's super easy to sign up here, we send great updates and Festival news!)

Ordering Tickets

There are a variety of ways to get tickets! Order online, by phone at 315-685-7418, or in person at our office Monday - Friday 10am-5pm. Tickets are also available for purchase at the door before the concert (subject to availability). We accept cash, checks, and credit card.

Presale Tickets

Presale tickets refer to all tickets that are sold before the day of the concert. There are no special requirements to be eligible to purchase presale tickets!

Doors and Concert Times

On Thursday nights the doors will open at 7:30pm, and concerts will start promptly at 8pm, unless noted otherwise. Friday and Saturdays the gates will open at 6:00pm for picnicking on the lawn with the concert starting at 8pm. Tickets will be available for purchase when the doors open (subject to availability).

College Student and Youth Tickets

Half-price tickets are available to college students at the door before each concert with a valid student ID (subject to availability).
Youth under 18 are FREE in Section B (Lawn) seating, but will still need a ticket to enter, which can be ordered online with your other tickets. Note: there is a limit of 2 free youth tickets for each adult ticket purchased.

Ticket Refunds

Tickets are non-refundable. Tickets can be exchanged by calling our office up to 24 hours prior to the performance and used for another day during the current season. Unused tickets can be acknowledged as a contribution to the Skaneateles Festival.

Seating Options

Section A (General Seating) is the front half of the West End Theater and consists of seating set up in front of the stage and on the upper terrace at Robinson Pavilion. Section B (Lawn) is the back half of the West End Theater or anywhere on the lawn or terrace at the Robinson Pavilion; you will need to bring your own chairs/blankets.

Handicap Accessibility

We are happy to accommodate any and all accessibility needs of patrons. We have handicap seating available in all price levels. At Robinson Pavilion, our accessible section is located on the terrace nearest the parking lot. This section is also close to the accessible restrooms. If you purchase a lawn ticket you will need to bring your own chair to the terrace as it will not be provided. Please call our office at 315-685-7418 so that we can ensure the best accommodations.

Food and Drink

On Fridays and Saturdays, all concert-goers are welcome to bring a picnic dinner to be enjoyed before and during the concerts on the lawn; all baskets and bags will be checked upon arrival in accordance with NY State law.
Anyela's offers a variety of wines, beers and snacks for purchase; visit Anyela's website to read about their wine selections. Outside alcohol is not permitted.

Recommendations for What to Bring to the Robinson Pavilion

  • Food, as the pavilion opens at 6pm for picnicking
  • Lawn chairs or a blanket for those in Lawn (Section B) seating
  • A sweatshirt or light jacket (we love the lake, but it can be breezy!)
  • Valid driver's license for purchasing alcohol at the venue
  • Flashlight

What to Wear

There is no dress code - feel free to dress up or dress down!

Where to Park

Parking at the West End Theater is available along the streets. Handicapped and VIP/Sponsor parking is located in the West parking lot.
Parking at Robinson Pavilion is free and will be directed by volunteers.

Forgot your Tickets?

Don't worry! Visit the box office and we can reprint your tickets.

Photography and Cell Phones

We would love for you to take lots of photos before and after the concerts and tag us on social media! We ask that you be considerate during the concert by silencing your phones and being aware of how your photography may be affecting your neighbors' experience; we want everyone to enjoy the music in the moment. Please do not use flash during the concert.

Arriving Late or Leaving Early

Arriving late to the concert? It's alright, it happens! If you're at the West End Theater go to the main entrance. Volunteers will be there to open the doors at an appropriate pause in the program, and we ask that you keep to the open spaces in the back. If you have to leave early, please wait for a break in the program. At Robinson Pavilion be courteous to the other audience members when entering or leaving.

Best Time to Arrive

Seating for the concerts is first come first serve within the seating section, so arriving early will let you pick the seat you want. Due to frequently selling out, seating may be crowded. Keep this in mind if you're reserving seats for friends and family, please do not hold more seats than you'll need. Festival volunteers will be there to help facilitate seating, and can always help you find a seat.

Festival Merchandise

We sell a variety of Skaneateles Festival merchandise that is available for purchase before each concert.
Guest artist CD's are also available during the night of the artist's concert(s).


KidsFest! events are interactive concerts for children of all ages. Festival musicians teach kids important topics in a fresh and fun way by engaging them through music. These concerts are free for children; adults pay $5 at the door. Past performers include: Susan Reed, Time for Three, and Hilary Hahn.

Volunteer Opportunities

From ushering at concerts to hosting musicians or providing food for dinners, there are tons of ways to get involved. For more information visit our volunteer page or email us at

Support the Skaneateles Festival

We are so thankful for all the support we get from our community! There are many ways to help us bring the finest musicians to the Festival every year, including individual and corporate donors, program advertisers, and concert and artist sponsorships. For more information call us at 315-685-7418, or email us at

Eating and Lodging in Skaneateles

Skaneateles offers many restaurants ranging from Fish Fry to gourmet French cuisine, and a variety of accommodations for each financial level. Visit our trip planning page for more information.

Syracuse Friends of Chamber Music Discount

An unused SFCM ticket is valid for 50% off a SkanFest ticket (subject to availability). Note: limit to 1 ticket exchange per person / per season.